Frequently Asked Questions (FAQ)

  • What is a Virtual Run?
    A virtual run is a self-motivated race that you can run, walk, or hike at your convenience, anywhere you like. You have the flexibility to run on the road, trail, treadmill, or even participate in another race.

  • Do I have to complete the distance all at once, or can I break it up into different days?
    There is no requirement to finish the race in a single run. You are free to break it up into several runs if necessary.

  • How do I track my distance and time my run?
    We accept race results from any reputable running app. For treadmill runners, you can either capture the run result from the display screen or set your running app to treadmill mode while using the treadmill.

  • Can I use the same result for different races?
    Absolutely! You can use the same race result for any races that share the same race period/duration.

  • When will I receive my finisher's entitlements?
    Your race entitlements will be shipped to you according to the date specified at the event registration link. In exceptional circumstances, please stay updated through our social media channels for any announcements or changes.


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